video1.0<iframe src="https://www.loom.com/embed/5201bc9792b640728363a9e081131097" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/5201bc9792b640728363a9e081131097-e1e8cb5b11a231c6.gif49.536This Loom explains how to create a callout in the mobile app from the portfolio view. Navigate to the portfolio view, then search or scroll to find the customer (the “man with the running man with the bag” entry) and select them to start the callout. You will be prompted to choose when to create it, the specific time, and answer questions about what it is for, with options to customize and assign it to another technician. After that, click create to generate the callout ready to complete.