video1.0<iframe src="https://www.loom.com/embed/5247d423283c4735b600980d2c4b89c8" frameborder="0" width="1832" height="1374" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13741832Loomhttps://www.loom.com13741832https://cdn.loom.com/sessions/thumbnails/5247d423283c4735b600980d2c4b89c8-c574fbaa4bbd24c0.gif114.45This Loom explains the new missed pickup updates for customers with own drivers and for those who enable manually review orders before charging a missed pickup fee. With the setting enabled, users can manage missed pickups when a driver app marks an order as missed but the order is actually at the store. From the order under pickup and delivery, they can mark it as ready for intake and choose to waive the missed pickup fee or charge it. Charging the fee charges the missed pickup fee and moves the order to completed with a missed pickup completed status, while canceling waives the fee and cancels the order.