<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/53cf182fb1594539b6e0b1849a18197f&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/53cf182fb1594539b6e0b1849a18197f-00001.gif</thumbnail_url><duration>61</duration><title>Adding Tasks to Customer Events View</title><description>In this video, I will show you how to add tasks to the customer events view in order to get a quick overview of customer requests coming in from an outside channel. By adding tasks with the customer or intermediary name and a description, you can easily track and manage these requests. I will also demonstrate how to assign consultants to these tasks. Watch this video to learn how to efficiently handle customer requests and stay organized.</description></oembed>