video1.0<iframe src="https://www.loom.com/embed/53d722505fdb4c639485d8c504e03096" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/53d722505fdb4c639485d8c504e03096-abb90d0a8a507a78.gif295.573334This Loom explains how to set up and use the Packproof app on a Shopify store to provide customers shipment proof. First, it instructs you to open an order, scroll to the Block section, add Packproof, and pin it to the order form so it appears on all orders. Second, it walks through updating the theme by going to Online Store, editing the theme, and using Checkout and Customer Accounts to add the Packproof block to Order Status. It then demonstrates uploading a package or label image as a shipment proof with a reveal timestamp, so customers see the image and tracking info on the Order Status page and you can view shipment records for chargeback or claim support.