video1.0<iframe src="https://www.loom.com/embed/55dcd30d266c4d309358eb62c5169521" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/55dcd30d266c4d309358eb62c5169521-faf72071c12a96e2.gif100.631In this video, I walk you through the process of manually adding someone to our loyalty program. First, you'll need to look up the customer's name in your contacts and select the checkmark next to it. Then, make sure to add them to a workflow that is marked with a green emoji, avoiding any with red or yellow caution emojis. Once you've added them to the correct automation, they will receive a text message confirming their addition to the loyalty program. Please follow these steps carefully to ensure everything runs smoothly!