video1.0<iframe src="https://www.loom.com/embed/56006e11d28747bc99c8524dac774585" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/56006e11d28747bc99c8524dac774585-7c085da9313dd2c6.gif87.128This Loom explains how the system sends an award failed email and how failure status carries forward for the next session. It shows an example email to the parent stating the student failed their award and will be retested next week, noting you can edit the message and optionally include files for better explanation. The presenter then demonstrates triggering the fail action in a session by using the fail button after marking relevant awards, which displays an exclamation mark to indicate the student failed last time. When the parent checks again, the student continues from that failure point and the parent receives the corresponding email template.