video1.0<iframe src="https://www.loom.com/embed/573a52c9c64946309cad1787943a2482" frameborder="0" width="2670" height="2002" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>20022670Loomhttps://www.loom.com20022670https://cdn.loom.com/sessions/thumbnails/573a52c9c64946309cad1787943a2482-9865501327383bb3.gif47.3357In this video, I walk you through the process of resetting a user's password in the Dash Manager. If a user has forgotten their voicemail PIN, you can easily edit their information by clicking on their name and entering a new password at the bottom of the page. After saving the changes, be sure to inform the user of their new voicemail PIN. Alternatively, you can resend the welcome email from the advanced tab, which will allow them to set a new password for their portal and voicemail. Please take action if you encounter any users needing assistance with their passwords.