video1.0<iframe src="https://www.loom.com/embed/5742608f237948a483905583e9464d3b" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/5742608f237948a483905583e9464d3b-8aebc5bb0073b669.gif107.22In this video, I walk you through the process of unlocking a user account in Call Confirm Live. After logging in, we navigate to the user administration section, where you'll see a list of users with their statuses indicated—greyed out for disabled, black for enabled, and red for locked. I demonstrate how to enable a disabled account by clicking the enable button, and I also show how to disable a user again if needed. Please take note of these steps for future reference, as you'll need to manage user statuses effectively. If you have any questions or need further assistance, feel free to reach out.