video1.0<iframe src="https://www.loom.com/embed/574928d96f5a4adc8203bbadcecf79c1" frameborder="0" width="1152" height="864" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>8641152Loomhttps://www.loom.com8641152https://cdn.loom.com/sessions/thumbnails/574928d96f5a4adc8203bbadcecf79c1-00001.gif234.6Hey there! In this Loom, I'll be discussing failed payments and how to view them in the payments and retail dashboard. It's important to check failed payments daily or weekly, as that money is owed to you. I'll show you how to change the settings to automatically retry failed payments and how to see how many attempts have been made. I'll also go over the reasons why a payment may fail and suggest reaching out to the client to update their payment details. Lastly, I'll touch on the importance of not canceling invoices and not letting failed payments go on for too long. Hope this helps!