video1.0<iframe src="https://www.loom.com/embed/577a0ec1507d4806ac9a8904cc169430" frameborder="0" width="1662" height="1246" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12461662Loomhttps://www.loom.com12461662https://cdn.loom.com/sessions/thumbnails/577a0ec1507d4806ac9a8904cc169430-087d23478b782b45.gif408.768This Loom explains how to manage subgroups within contact groups to create more customizable pipelines. Subgroups sit under location settings and contact subgroups, letting you break leads, prospects, trials, and members into categories based on status such as warm leads or membership type, instead of relying only on tags. You can filter by subgroup within each contact group, and permissions are managed by the organization, with each contact group allowing a maximum of five subgroups and preventing duplicate subgroup names within a contact group. When subgroup features are enabled, membership creation and manual changes to contact group assignments also require selecting the appropriate subgroup.