video1.0<iframe src="https://www.loom.com/embed/5811a41e9b58480cb8fc136b73eefc67" frameborder="0" width="1330" height="997" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>9971330Loomhttps://www.loom.com9971330https://cdn.loom.com/sessions/thumbnails/5811a41e9b58480cb8fc136b73eefc67-d7507fbb9c7f5505.gif235.42In this video, I walk you through the steps to take when a user accidentally misreceives items on a purchase order, whether it's the wrong quantity or the wrong product entirely. The most common scenario is when the AP department creates a bill that doesn't match the received items, which can happen if the bill was drafted before realizing the mistake. I demonstrate how to delete the incorrect bill to reopen the receipt for editing, allowing you to adjust the received quantity accordingly. It's crucial to note that if items are tied to shipments or commitments, you'll need to deallocate them first before making any changes. Please ensure you follow these steps carefully to avoid any discrepancies in our records.