video1.0<iframe src="https://www.loom.com/embed/587be8f699a24b4cb6c66dc1b775bd07" frameborder="0" width="1510" height="1132" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11321510Loomhttps://www.loom.com11321510https://cdn.loom.com/sessions/thumbnails/587be8f699a24b4cb6c66dc1b775bd07-c42c83070220ffd5.gif130.0985In this video, I discuss how our new guest feedback integration in Opus can transform overwhelming guest reviews into actionable training recommendations in seconds. We analyze guest feedback data to identify trending issues, fill gaps in our training content, and revise any misleading training materials. Once recommendations are generated, you can see which locations are impacted and collaborate with your team to take action. I encourage you to review these recommendations and implement the necessary changes to enhance our guest experiences. Let's work together to ensure we are responding effectively to our guests' needs.