video1.0<iframe src="https://www.loom.com/embed/5892a280dd5b44ab932c814a6fe0e753" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/5892a280dd5b44ab932c814a6fe0e753-be80fa4068f7e4a7.jpg252.155This Loom shows how to change user credentials and log out completely from Empower Sync so you can sign in as someone else. First, it instructs you to close Empower Sync via the cog and exit, then confirm the Empower Sync entry is no longer present in the Terms Manager details view. Next, it directs you to open Credential Manager, find the Windows generic credential starting with Neo.Empower, and remove it to prevent automatic syncing on the next run. Finally, it explains starting Empower Sync either by launching PowerPoint or by running Empower Sync.exe as an administrator from the local Program path, then logging in and running a manual sync if needed until the initials appear in the system tray.