video1.0<iframe src="https://www.loom.com/embed/58eec22229884d109a318cd56c4d035d" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/58eec22229884d109a318cd56c4d035d-1d14d8588039cbcf.gif222.811In this video, I walk you through how to start a conversation in our system, focusing on two main methods. First, I demonstrate how to access the Conversations menu and use the Start Conversations icon to initiate a new chat or find existing ones. Then, I show you how to use the quick pop-up screen for the same purpose. Please make sure to follow these steps when you need to start a conversation with a customer.