video1.0<iframe src="https://www.loom.com/embed/59694b3eb37c4ba6a787fa279fb363d1" frameborder="0" width="1664" height="1248" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>12481664Loomhttps://www.loom.com12481664https://cdn.loom.com/sessions/thumbnails/59694b3eb37c4ba6a787fa279fb363d1-dc5a5cc72438b6c5.gif407.069In this video, we discuss the powerful feature of expressions - a concept akin to Excel formulas - within the incident.io platform, which allows us to create dynamic and automated escalations, workflows, and custom fields. We provide examples of how expressions can streamline the escalation process from alerts to the right teams and how they can enhance reporting through automated custom fields, such as calculating impacted ARR based on affected customers. We then demonstrate how expressions can dynamically subscribe tech leads to incidents affecting their teams, eliminating the need for multiple workflows.