video1.0<iframe src="https://www.loom.com/embed/59f9c9007b96490d941eb583aae55ca8" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/59f9c9007b96490d941eb583aae55ca8-1d2dc7029f90123f.gif90.1288In this video, I walk you through the simple process of sending order acknowledgments and related documents. I demonstrate how to publish a sales order and send an email acknowledgment to the customer, including any necessary attachments. If a customer claims they didn't receive their acknowledgment, I also show how to resend it from any open or closed sales order. Please make sure to follow these steps when handling order acknowledgments.