video1.0<iframe src="https://www.loom.com/embed/5a2e07bb476143a19c0e423ac714e6b4" frameborder="0" width="1474" height="1105" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>11051474Loomhttps://www.loom.com11051474https://cdn.loom.com/sessions/thumbnails/5a2e07bb476143a19c0e423ac714e6b4-1685634995058.gif5912.19Our CPO, Taylor Davis, covers the automation capabilities of the platform. In this video, he walks through sales/customer journeys and how to build them/manage them + some best practices. 1:02 - Journeys 101 (Triggers, Actions, Conditions) 2:17 - Triggers 4:47 - Conditions 12:20 - Actions 15:30 - How to Create a Journey 20:27 - Journey Pausing / Deactivation 21:20 - Manage Participants 23:10 - Manage Journey Settings 27:28 - Quick Add/Manage Contacts to a Journey 29:03 - Journey Performance Tracking