<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/5ac4e65a982f46068dd8f234856e6fd9&quot; frameborder=&quot;0&quot; width=&quot;1244&quot; height=&quot;933&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>933</height><width>1244</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>933</thumbnail_height><thumbnail_width>1244</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/5ac4e65a982f46068dd8f234856e6fd9-8a9780c9902bcfd7.gif</thumbnail_url><duration>102.135</duration><title>Risk Ratings and Mitigation Strategies</title><description>In this video, I explain our risk ratings and how to interpret them. I showcase an order with a medium risk level and compare our risk rating with Shopify&apos;s fraud risk rating. I discuss the reasons behind the increased risk, such as a high number of lost or damaged package claims in the delivery area. I suggest actions like signature verification and order confirmation to mitigate potential fraud risks and ensure successful deliveries, emphasizing the importance of preventing customer disputes and chargebacks.</description></oembed>