video1.0<iframe src="https://www.loom.com/embed/5b19d91645a74eed90c78b908945f13f" frameborder="0" width="1348" height="1011" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>10111348Loomhttps://www.loom.com10111348https://cdn.loom.com/sessions/thumbnails/5b19d91645a74eed90c78b908945f13f-3d3aca1443b6f587.gif529.004In this onboarding manual, I guide you through your role as a launch coordinator, emphasizing that you're not just providing customer support but creating strategic alignment with our clients' goals. It's crucial to set proper expectations and ensure execution readiness within the first 90 days of the client relationship. We have structured three key calls: the initial strategic alignment call, a technical onboarding call, and a quick wins activation call, each designed to enhance the client experience. I urge you to reach out to new clients promptly after they sign up to establish a personal connection, as this sets a positive tone for our partnership. Access to templates and training resources is provided to help you effectively navigate these calls.