<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/5b29336a6bc84149ad982a2ae9a08196&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/5b29336a6bc84149ad982a2ae9a08196-00001.gif</thumbnail_url><duration>170.96856573199997</duration><title>Understanding Customer Success Services for CHMS Bundle</title><description>In this video, I explain the different customer success services that can be added to your CHMS bundle, including the options available for data conversion and onboarding. I highlight the importance of knowing what type of service you can expect when purchasing a new solution. The video provides clarity on the self-run option and the guided plan, which offers learning at your own pace with the added security of consulting coaches. I also discuss the cost breakdown for the guided plan and the additional data conversion option.</description></oembed>