video1.0<iframe src="https://www.loom.com/embed/5b6398255ff14400aa7c34f54cebbbaa" frameborder="0" width="1454" height="1090" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>10901454Loomhttps://www.loom.com10901454https://cdn.loom.com/sessions/thumbnails/5b6398255ff14400aa7c34f54cebbbaa-8e03cccda1614a28.gif109.19This Loom shows how to access the Subject Platform live chat support for help with the platform. Viewers can click their initials in the top right and select the option to get help with live chat, which opens a separate support window. Live chat is available 6am to 6pm Pacific Time, Monday through Friday. The presenter notes that this same process applies on the learner side and that live chat can be used for general questions and for getting student work graded.