video1.0<iframe src="https://www.loom.com/embed/5b7b4eb97111491c9f339995144748b0" frameborder="0" width="3840" height="2880" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>28803840Loomhttps://www.loom.com28803840https://cdn.loom.com/sessions/thumbnails/5b7b4eb97111491c9f339995144748b0-3476b20c6b11b8d0-full.jpg332.332Troubleshooting Scenarios for Square Terminal Connectivity 1. **Scenario 1: Not Connected to the Network** - Yellow bar with Wi-Fi symbol and explanation point indicates no network connection. - Log in with cashier code, navigate to Settings> Hardware > Network. - Enable Wi-Fi, add hidden NCC network if not visible, enter password (CapeLight245) to connect. - Return to checkout screen once connected. 2. **Scenario 2: Not Logged into North Coast Church Square Account** - Connected to the internet but not logged in. - Tap on sign-in, use device code provided with the terminal. (This is a 12-digit code with a combination of numbers and letters, different from the 4-digit numerical passcode.) - If device code is lost, contact web team for assistance. - Enter device code, then log in with campus passcode. 3. **Scenario 3: Not Connected to Account or Internet** - Internet symbol with exclamation point, not connected to account. - Start by connecting to the network first before entering device code. - Tap on change settings, navigate to Network, enter password to join NCC network. - Once connected, exit and log in using the device code provided. 4. **Additional Support** - For further assistance, submit a ticket to the webteam@northcoastchurch.com.