video1.0<iframe src="https://www.loom.com/embed/5b7c5fbcc0f84cc98ccc0f84849b9850" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/5b7c5fbcc0f84cc98ccc0f84849b9850-00001.gif428.4723162989999In this video, I will guide you through the process of creating and converting leads in Salesforce CRM. I will explain the difference between leads and contacts, and why it is important to understand leads. I will demonstrate how to create a lead, including the essential details required. Then, I will discuss the next steps after creating a lead, such as researching the lead, reassigning it if necessary, and qualifying the lead. Finally, I will show you how to convert a lead into an opportunity with an account.