video1.0<iframe src="https://www.loom.com/embed/5bab336bde944ef29d466923b394a671" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/5bab336bde944ef29d466923b394a671-c84220fee1c39b20.gif39.533In this video, I walk you through the process of adding a Robo agent to your JSM portal. First, navigate to the portal screen under channels and self-service, where you'll find the Robo agent option. If you've created the agent from a template and don’t have one already in your portal, it will be pre-selected for you. Simply enable it, and then check your portal to see the Robo Agent pop up in a widget. I encourage you to follow these steps to enhance your self-service capabilities!