video1.0<iframe src="https://www.loom.com/embed/5bf6c2bf9c524d50bc431a7e0d879911" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/5bf6c2bf9c524d50bc431a7e0d879911-00001.gif268This video is associated with this article in our knowledge base: http://help.synkedup.com/en/articles/5297231-workflow-how-a-customer-flows-through-the-system-in-synkedup