video1.0<iframe src="https://www.loom.com/embed/5d793f4b6f2b4009803f00dcdc414471" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/5d793f4b6f2b4009803f00dcdc414471-9b5806c6c2384310.gif79.44In this video, I discuss the importance of balancing dispatching quickly with the need for verification to avoid wasting time and ensuring data accuracy. I introduce the EV Reliability Co-Pilot, which enhances our triage process by combining severity and certainty-aware scoring to improve our decision-making. The tool produces a ranked queue and recommended actions for dispatchers, with confidence levels that fluctuate based on evidence consistency. If confidence is low, we should prioritize verification; if it's high, we can proceed with confidence. I encourage everyone to familiarize themselves with this tool and its implications for our workflow.