<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/5e25d6133eff473dba8eb226849eeba0&quot; frameborder=&quot;0&quot; width=&quot;1740&quot; height=&quot;1305&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1305</height><width>1740</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1305</thumbnail_height><thumbnail_width>1740</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/5e25d6133eff473dba8eb226849eeba0-04d3d1da7dd07579.gif</thumbnail_url><duration>97.7701</duration><title>Using the Workflow Tool</title><description>In this video, I walk you through how to use the workflow tool effectively. I demonstrate the steps to initiate a policy cancellation manual and show you what to expect when the call comes in. It&apos;s important to follow the steps closely to ensure everything runs smoothly. Please make sure to try this out and let me know if you encounter any issues.</description></oembed>