video1.0<iframe src="https://www.loom.com/embed/5eeeead7042d46ac8ed6c742779ac0f2" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/5eeeead7042d46ac8ed6c742779ac0f2-5ced52b0b5d40f77.gif80.513Hi everyone, I'm excited to share our newest program called Conversations, which allows two-way texting within our system. We've noticed that 89% of customers prefer texting over emails and phone calls, making this feature essential for effective communication. In this training course, I'll guide you through how to use Conversations and its benefits. Please make sure to complete the program to enhance your skills in customer interaction.