video1.0<iframe src="https://www.loom.com/embed/5f0b74207c8b4410afaf43bc658df9e8" frameborder="0" width="1972" height="1479" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14791972Loomhttps://www.loom.com14791972https://cdn.loom.com/sessions/thumbnails/5f0b74207c8b4410afaf43bc658df9e8-2400ac35d1385ee3.gif68.409In this video, I’m addressing an issue with the billing code field in SalesBuilder, which is required but not in Autotask. This discrepancy is causing problems for a company that doesn't use the billing code, forcing them to constantly switch to Autotask and disrupting their workflow. I wanted to highlight this to ensure we understand the impact on their internal processes. Please take a look and consider how we can address this issue moving forward.