<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/5f2f3c36bdd046cba9151f4be4452348&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/5f2f3c36bdd046cba9151f4be4452348-d79a2c3dc52ab984.gif</thumbnail_url><duration>418.293</duration><title>Case Status Triage, March 2026 Update</title><description>In this video, I walk you through the new case status triage feature designed to help prioritize client cases effectively. We utilize AI-powered client intelligence to rank cases by urgency, allowing you to focus on high-priority items first. I demonstrate how to filter cases, take action on insights, and manage client communications directly from the triage interface. Additionally, I highlight the ability to snooze cases and assign them to colleagues when necessary. Please take a moment to explore this tool and consider providing feedback on your experience.</description></oembed>