<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/614da0fdef9e4dee87c6359b3b9310d4&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/614da0fdef9e4dee87c6359b3b9310d4-f4f2ccf23030e838.gif</thumbnail_url><duration>352.668</duration><title>New portal walkthrough</title><description>Hey there! In this video we introduce a new customer portal, detailing its various features and functionalities designed to streamline user interactions and enhance efficiency. The portal&apos;s overview page provides a snapshot of orders, tasks, returns, and account summaries. The orders section allows users to directly access and monitor their orders, including live production statuses. The task section serves as a to-do list for handling issues and tracking consignments. The projects page consolidates project information, allowing users to manage and update projects easily. The orders page offers detailed order management capabilities. The parts page provides inventory details, including part history and usage. The issues page centralizes issue management, facilitating efficient communication with the support team. The billing page offers a comprehensive financial overview, including balances, invoices, and payment management.</description></oembed>