video1.0<iframe src="https://www.loom.com/embed/61541bacd1fc4edb9d3b64c9adf90730" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/61541bacd1fc4edb9d3b64c9adf90730-00001.gif273.84After sending out your bulk messages, the next step is to monitor and manage the workflow to ensure successful delivery and compliance. Monitoring Workflow Status: Wait until the active enrolled count reaches zero before proceeding. If using a one-time campaign, mark it as draft and save. Checking Delivery Stats: Access the stats panel to review delivery percentages and any failures. Click on the failure percentage to identify reasons for failed deliveries (e.g., unreachable handset for texts). Addressing Failed Deliveries: For failed texts, remove bad phone numbers from patient profiles in Innate. For failed emails, refresh stats and address unsubscribed and bounced emails by deleting them from patient records in Innate. Ensuring Compliance: Avoid resending to patients who have unsubscribed or whose messages have bounced to prevent being marked as a spammer. By following these steps, you can effectively manage and optimize your bulk messaging campaigns for better engagement and compliance.