video1.0<iframe src="https://www.loom.com/embed/61c64de1e7f84bf2a9f0620ab968b3d7" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/61c64de1e7f84bf2a9f0620ab968b3d7-1156ce8c6d9b7897.gif281.003I took a call from Amanda about an active ceiling leak and water on the floor in Orange County on Apple Boulevard, Main Street, Block 14, Lot 5. I recommended she shut off the nearest water supply if safe, use a bucket, and keep the area away from electrical hazards. I booked her for tomorrow morning in the 8 to 10 a.m. window, with a waived emergency dispatch fee. To secure it, I requested a $25 Zelle deposit to ASAP service plumbing at j-e-mail.com and asked her to send the deposit confirmation. I also asked for her phone number.