video1.0<iframe src="https://www.loom.com/embed/63a4816d05c74d0c8c30532c0c0fe16c" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/63a4816d05c74d0c8c30532c0c0fe16c-00001.gif2582.733In this video message, I provide an in-depth overview of the accessibility initiatives at United. I discuss the process of decision-making, the importance of accessibility for individuals with disabilities, and the role of the newly formed e-commerce committee. I also highlight the partnership with Level Access and the urgency to prioritize accessibility. Additionally, I share insights on the revamping of our mobile app and the need for awareness and training. Join me as I address key questions and challenges related to accessibility at United.