video1.0<iframe src="https://www.loom.com/embed/64760db271654491b47b5f01f6b9bd08" frameborder="0" width="1912" height="1434" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14341912Loomhttps://www.loom.com14341912https://cdn.loom.com/sessions/thumbnails/64760db271654491b47b5f01f6b9bd08-44cde6eda6916f15.gif2286.921This Loom explains the new Empath admin experience and how reporting, user management, data, and progress tracking have been improved. Dean introduces a new Admin page (instead of Members) accessible with manager permissions and notes to whitelist app.empathmsp.com in Chrome or Edge if video or reporting breaks. The dashboard now supports filtering by date range and team, includes an “off track” list with notification sending, and adds Learning Progress to show completion by course or pathway with download options. The Members area consolidates user management and provides detailed per-user stats, learning progress with content and knowledge check rollups, recent activity audit views, and privacy and security tools that depend on being cut over to a new auth provider in August 2026. It also previews new tenant-level notification settings (in-app, email, and soon Teams) and mentions Empath Grow as a new SKU for managing client LMS access.