<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/64ab6272b1d04b408400d6da20ab9627&quot; frameborder=&quot;0&quot; width=&quot;2032&quot; height=&quot;1524&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1524</height><width>2032</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1524</thumbnail_height><thumbnail_width>2032</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/64ab6272b1d04b408400d6da20ab9627-1a2fc6e6200f4b96.gif</thumbnail_url><duration>259.2427</duration><title>Addressing Non-SaaS Accounts and Negative Wallet Balances 🚀</title><description>In this video, I wanted to update you on our efforts regarding non-sass accounts and the recent workflow we&apos;ve created to identify and reach out to them for payment updates. Our ultimate goal is to reduce the non-sass accounts to zero. Additionally, I&apos;ve discovered that we have about 15 users with negative wallet balances, ranging from a couple of dollars to twenty-something dollars, and we need to create a touchpoint for these accounts. I’m considering a feature request for a system to notify us about negative balances so we can proactively reach out to these users. Please let me know if you have any thoughts on this approach.</description></oembed>