<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/651a89d971264f74b0a7a70a94c3382a&quot; frameborder=&quot;0&quot; width=&quot;1280&quot; height=&quot;960&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>960</height><width>1280</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>960</thumbnail_height><thumbnail_width>1280</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/651a89d971264f74b0a7a70a94c3382a-b802369fa6964596.gif</thumbnail_url><duration>169.302</duration><title>Why do I have duplicate charges on my statement?</title><description>In this video, I explain why you might see a charge on your statement twice. We issue owner statements on the 1st and 15th of each month, covering charges from the previous period. For example, if you see a $100 gas and electric charge on July 13th and a $120 charge on August 1st, the latter reflects the total amount after consolidating previous charges. It&apos;s important to understand that the initial charge is just a partial payment, and the final amount will be reflected in the subsequent statement. Please reach out if you have any questions about your charges.</description></oembed>