video1.0<iframe src="https://www.loom.com/embed/6562733ec74d451b94112ffec790ceb0" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/6562733ec74d451b94112ffec790ceb0-82ba53c511793977.gif362.04Hey team, in this Loom, I outlined the KPI interface project for our supervisor role coming to BOB. I detailed the specific KPIs we need to track, including the average profitability of Platinum agencies, lead task completion rates, and the percent of team members cross-trained in multiple departments. I also emphasized the importance of tracking stagnant agencies that have been in the intro call phase for over 72 hours. Please review the draft interface I shared and let me know if you have any questions or need assistance, as I’d love to get this done after Christmas. I set this project to level three urgency, but the sooner we can wrap it up, the better.