video1.0<iframe src="https://www.loom.com/embed/657247b6d3ac4798afaacd05ddbb96a9" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/657247b6d3ac4798afaacd05ddbb96a9-f8b9b64ba63e04b3-full.jpg282.742In this video, I’m walking you through the Inquiry folder in Home Hero's Unified Inbox. This feature helps you manage OTA inquiries separately from regular guest messages, making it easier to respond to time-sensitive requests. I demonstrate how to access the folder and utilize its various tools, including filters and quick replies. Please let me know if you have any questions about using the Inquiry unit!