video1.0<iframe src="https://www.loom.com/embed/65d576c706de48e2bcc671354c982ae2" frameborder="0" width="1784" height="1338" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>13381784Loomhttps://www.loom.com13381784https://cdn.loom.com/sessions/thumbnails/65d576c706de48e2bcc671354c982ae2-c3b9ef8c602f0066.gif867.754In this video, I explain the functionalities of the gather input and split nodes in IVR. The gather input node is used to collect keypress input from customers during calls, while the split node is paired with it to route callers based on gathered information. I demonstrate setting up these nodes, including naming conventions and loop configurations. Additionally, I cover splitting based on criteria like contact attributes and states to route calls effectively. No specific action is requested from viewers.