video1.0<iframe src="https://www.loom.com/embed/664ab1ce538e4c9098a7d44ec2494e35" frameborder="0" width="3022" height="2266" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>22663022Loomhttps://www.loom.com22663022https://cdn.loom.com/sessions/thumbnails/664ab1ce538e4c9098a7d44ec2494e35-c49d26d0d24d6873.gif404.37This Loom demonstrates how to manage a damage work order when a driver flags a Total Generator as General Damage. The presenter reviews the damage board, sees the driver reported battery damage and that it is not turning on, then creates a new segment on the work order to replace the battery, marking the asset unavailable and setting billing status to invoicing. The initial driver damage segment is closed, leaving only the battery replacement work. On the technician side, the order is completed after adding the generator battery from inventory and two labor hours billed at $50 per hour.