video1.0<iframe src="https://www.loom.com/embed/671c1b1304ba4fccb1f83a4f53b5adbe" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/671c1b1304ba4fccb1f83a4f53b5adbe-ec7c1b506382c007.gif388.346292In this video, I'm excited to introduce you to the new Iris functionality and share some best practices for getting started. You'll learn how to access your previous conversations, ask questions, and even create support tickets directly through Iris. I demonstrated how to search for requests, leave responses, and analyze data trends, particularly focusing on HVAC issues in our team’s workload. I encourage you to interact with Iris and provide feedback—thumbs up for features you like and thumbs down for areas where you want more capabilities in the future. I hope you find Iris helpful and look forward to your questions!