<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/676ff05ac6ed46718708df71b05b7256&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/676ff05ac6ed46718708df71b05b7256-ed057406ffc445dc.gif</thumbnail_url><duration>293.099</duration><title>Understanding Surcharge Categories and Feature Requests at OwnerRez</title><description>Hi Ryan, I wanted to address your forum post regarding surcharge categories for gate passes and credit card processing. The categories we use are primarily dictated by the APIs from the channels like Vrbo and Airbnb, which don&apos;t support specific categories for these fees. For the gate pass, you can categorize it as a community fee and label it as you wish, while credit card fees are typically labeled as reservation fees. Additionally, I noted your request for a multiplier for gate passes; while we can&apos;t implement that immediately, I encourage you to gather votes from others who might need this feature as well. Let me know if you have any further questions!</description></oembed>