video1.0<iframe src="https://www.loom.com/embed/67a4eb9fca004d2ebde98da84208f8bd" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/67a4eb9fca004d2ebde98da84208f8bd-b04a1406fc004b96.gif82.07In this video, I walk you through the process of editing the recipient name in a mail shot. I demonstrate how to access the letter template and modify the default merge tags, specifically changing 'madam' to 'homeowner' or adding a specific name like 'John Smith' if you have that information. It’s important to ensure the recipient's name is accurate before sending out your letters. I encourage you to follow along and make these edits in your own projects. Let’s make our communication more personal!