<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/6963094b921d409b8b8d715755fdbc32&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/6963094b921d409b8b8d715755fdbc32-00001.gif</thumbnail_url><duration>152.046</duration><title>SmartQ Ticket Management</title><description>In this video, I explain how I manage our smart cue tickets and prevent them from getting lost. I discuss the process of referring clients to therapists and keeping track of the tickets. I also explain how I follow up with therapists after 10 days and prompt them to take action. Additionally, I mention the importance of checking if therapists have accepted and booked clients, and how to handle tickets that have been pending for a long time. No specific action is requested from the viewers.</description></oembed>