video1.0<iframe src="https://www.loom.com/embed/6a8eb9cd87e24009ad6785d1ced924c2" frameborder="0" width="3840" height="2880" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>28803840Loomhttps://www.loom.com28803840https://cdn.loom.com/sessions/thumbnails/6a8eb9cd87e24009ad6785d1ced924c2-d3c4ec1cb660076b.gif221.566667In this video, I walk you through the process of using the PetOner Merge tool to combine duplicate pet owner accounts. I emphasize the importance of verifying account details before proceeding with the merge, as once completed, it cannot be undone. I provide a step-by-step guide on how to enter PetOner ID numbers and confirm the merge statement. Additionally, I highlight the need to perform separate pet merges if pet names do not match. If you have any questions or need assistance, please reach out to the DocuPets Administrator.