video1.0<iframe src="https://www.loom.com/embed/6b32f12a5bd54485ad485a731a55bd48" frameborder="0" width="2560" height="1920" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>19202560Loomhttps://www.loom.com19202560https://cdn.loom.com/sessions/thumbnails/6b32f12a5bd54485ad485a731a55bd48-69e7f98cf31906b3.gif264.6021In this video, we go over some basic troubleshooting steps when comparing Report Toaster numbers vs. Shopify. We go over a good place to start for a point of comparison (Financial Summary), narrowing down the date range, and the best report to compare to in Shoify. We also address how to exclude Gift Cards to ensure an apples:apples comparison. Finally, we show you how to break the data down on a per-order basis, so you can isolate any discrepancies and provide a CSV export for our staff to assist you further.