video1.0<iframe src="https://www.loom.com/embed/6b9a77f402784585bfac3d6eff71345b" frameborder="0" width="2020" height="1515" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>15152020Loomhttps://www.loom.com15152020https://cdn.loom.com/sessions/thumbnails/6b9a77f402784585bfac3d6eff71345b-7961c58be931bab4.gif176.406In this video, I walk you through the essential steps to set up your AI channels effectively. I recommend starting with email to ensure you can receive and send tickets smoothly. It's crucial to configure your email settings, including signatures, and to create an AI agent for auto-tagging. I also highlight the importance of creating views and sub-views to manage your tickets better. Please make sure to follow these steps to optimize our workflow!