<?xml version="1.0" encoding="UTF-8"?><oembed><type>video</type><version>1.0</version><html>&lt;iframe src=&quot;https://www.loom.com/embed/6c589526fe114a0e8ab0a6bc4a67c258&quot; frameborder=&quot;0&quot; width=&quot;1920&quot; height=&quot;1440&quot; webkitallowfullscreen mozallowfullscreen allowfullscreen&gt;&lt;/iframe&gt;</html><height>1440</height><width>1920</width><provider_name>Loom</provider_name><provider_url>https://www.loom.com</provider_url><thumbnail_height>1440</thumbnail_height><thumbnail_width>1920</thumbnail_width><thumbnail_url>https://cdn.loom.com/sessions/thumbnails/6c589526fe114a0e8ab0a6bc4a67c258-0569af622bd9ae18.gif</thumbnail_url><duration>435.221</duration><title>Store Credits: Goodwill and Trade Credits</title><description>This Loom explains the addition of new store credit types in Techmetric Customer Wallet, Goodwill, and Trade. Previously, store credits could only be added from cash or check prepayments, but now users can issue goodwill credits at no cost to the customer or trade credits in exchange for goods or services, such as repairs for airtime or advertising. The update includes a date and time, customer name, reason, and payment amount for each credit, plus safeguards that prevent refunding trade or goodwill amounts as cash or check. The end-of-day report now has a separate non-cash adjustments section, and the store credit report is updated to include goodwill and trade credits. </description></oembed>