video1.0<iframe src="https://www.loom.com/embed/6c77bbcf3236467fbaea49242891e0e5" frameborder="0" width="1920" height="1440" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>14401920Loomhttps://www.loom.com14401920https://cdn.loom.com/sessions/thumbnails/6c77bbcf3236467fbaea49242891e0e5-2a73e3d9b7f8143b.gif473.259This Loom explains how to set up a Call Flow in the app instead of configuring the Resembly account. The author opens Settings, then Communication and Marketing, and Call Flows, and creates a new call flow named Resimply Call Flow. For business hours, it uses EST and routes calls on weekdays from 9 to 6 p.m., with incoming call recording, caller ID display options, optional greeting audio, and missed-call SMS settings. During business hours it uses single forward with in-app answering to ring the author for 20 seconds, then simultaneously rings Leah and Irvin, and if still unanswered triggers voicemail with an uploaded/recorded audio. For non-business hours outside that window, all calls route to voicemail and VM drop.